Tuesday 29 March 2016

With Online Backup "Trust But Verify"

With online backup of your data you have a real opportunity to take a major load off your mind. It is a truly automatic solution that will take the worry out of wondering if your important files, emails, pictures, and music would be lost in a fire or through theft.
You must check in every once in a while to make sure what you think is being backed up actually is being backed up.
Here's my personal story and why I strongly recommend doing that:
I have been using online backup for some time now and thought all my records were being backed up.
Then, one day, I started getting a message on my computer from Seagate that I couldn't interpret. It was saying, congratulations, you just backed up!, then, the next time I would sign on, it would tell me, Hey, you haven't backed up in a while!
I started to get a bit concerned if my data was in fact being backed up, so I called the company.
Couldn't get a live human that had any interest in helping me. They suggested I go to their live-chat and I did that.
The solution they thought was something to do with "shadow files", whatever that is - anyway, I applied their fix and the mysterious message went away...for a while.
Then, it returned.
So, I gave up on Seagate and peripheral drives as a solution to data backup.
As I began to do some soul-searching I realized my plan was kind of weak anyway. As I am writing this, I can see my little drive sitting under my nightstand, where I left it.
That meant, I was keeping the device in the one place it didn't need to be, out of convenience.
If my house had burned down or were broken into, it may have been stolen along with my computer! Lousy backup plan.
So, I moved to online backup. Totally satisfying experience. Conceptually, set it and forget it...practically speaking though, you'd better trust but verify.
This is the way online backup generally works:
1. You download the client software which runs in the background uploading your files, etc. to the server and then updating on an ongoing basis.
2. The client uploads files from documents, emails, pictures, and music.
3. Depending on the system, you get some kind of indication that files are backed up or are being backed up.
Herein lies the problem and what you need to be wary of...online backup companies each have internal rules about the size and nature of the files they will try to backup.
For example, Mozy won't backup "locked files".
Another example, Carbonite won't backup individual files larger than 2 GB...unless you tell it to - you get my drift.
The way to solve this issue is to trust but verify - just take a peak at the list of files that the system has backed up and make sure that it is backing up all you want it to. All you have to do is look under the restore feature in the client software for the online backup company.
That will tell you which files are available to download - also, any previous versions of the data that you had that were uploaded earlier. If there are any files that you expected to be backed up and aren't, submit them individually to the backup service.
Bottom line: Just always check and make sure your initial upload contains all the files, email, and media you intend to backup.
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